Pricing
Start free. Grow when you are ready.
Start free with up to three activities, packages or events. Every paid plan adds the API. No lock-in contract: Hatcel is month to month.
Starter
Take bookings and payments at one venue.
$0a month, plus 4.8% a bookingStart free- Up to three activities, packages or events
- Unlimited items, at the counter and online
- Your own booking pages
- A live calendar for every resource
- Payments through Stripe, with Apple Pay and Afterpay
- Waivers signed before guests arrive
- Every customer in one list
- Export your data at any time
Growth
RecommendedBring every guest back for a second visit.
Founding priceper venue, agreed on your call9 of 10 founding places leftClaim a founding placeEverything in Starter, plus:- Unlimited activities, packages and events
- Stock counts and stocktakes
- The API
- Email and SMS campaigns
- Win-back automations
- Loyalty points and rewards
- Gift cards and discounts
- A phone line that shows who is calling
- Reports, tracking and ad conversions
Enterprise
Run every venue from one place.
Talk to uspriced for your group on a callGet your quoteEverything in Growth, plus:- Every venue in one workspace
- Reports for one venue or all of them
- Staff who see only their own venues
Stripe's card fees apply on every plan, on top of the booking fee.
Works with the tools you use.
Customers pay with Apple Pay, Google Pay, Klarna and Afterpay, through Stripe. Send each booking to Google Analytics, Google Ads, Meta, TikTok and Snapchat.
Compare
plans.
What each plan holds, area by area.
| Feature | Starter | Growth | Enterprise |
|---|---|---|---|
| Bookings and calendar | |||
| Calendar | |||
| Day sheet | |||
| Booking statuses | |||
| Duration rules | |||
| Holidays | |||
| Orders | |||
| Abandoned checkouts | - | ||
| Products | |||
| Booking fee, plus Stripe's card fees | 4.8% | 3.2% | Custom |
| Activities, packages and events on sale | Up to 3 | Unlimited | Unlimited |
| Items for sale, at the counter and online | |||
| Activities and packages | |||
| Ticketed events | |||
| Questions before booking | |||
| Badges and good-to-know topics | |||
| Option sets | - | ||
| Gift cards | - | ||
| Stock counts and stocktakes | - | ||
| Booking pages | |||
| Booking pages | |||
| Your brand on every page | |||
| Publish history | |||
| Your own domain | - | ||
| Customers | |||
| Customer list | |||
| Waivers | |||
| Tags | |||
| Lists and segments | - | ||
| Reviews | - | ||
| Store credit | - | ||
| Loyalty | - | ||
| Marketing | |||
| Email and SMS campaigns | - | ||
| Win-back automations | - | ||
| Discount codes | - | ||
| Your own email sender and SMS number | - | ||
| Website pixel | - | ||
| Calls | |||
| Phone line | - | ||
| Caller on screen before you answer | - | ||
| Missed bookings | - | ||
| Questions and topics | - | ||
| Reports | |||
| Sales and ledger | |||
| Bookings | |||
| Capacity and events | - | ||
| Retention and loyalty | - | ||
| Traffic and conversion | - | ||
| Demand | - | ||
| Delivery | - | ||
| All-venue reports | - | - | |
| Venues and team | |||
| Venues | 1 | Up to 3 | Unlimited |
| Assets and resources | |||
| Team members and job roles | |||
| Tasks | |||
| Staff access by venue | - | - | |
| One customer across venues | - | ||
| Integrations | |||
| Stripe payments | |||
| Apple Pay, Google Pay, Klarna and Afterpay | |||
| Google Analytics and Google Ads conversions | - | ||
| Meta, TikTok and Snapchat conversions | - | ||
| Data | |||
| Customer import | |||
| Exports | |||
| The API | - | ||
| Support | |||
| Step-by-step guides | |||
| Help in the app | |||
| A person to call | |||
Questions,
answered.
What venues ask before they choose a plan.
- Is Starter really free?
- Yes. The software costs nothing each month. Each booking carries a fee of 4.8% on Starter and 3.2% on Growth, plus Stripe's card fees.
- What is the founding price?
- During the beta, Growth has a founding price, held for a set time. We agree it with you on the call.
- Is there a lock-in contract?
- No. Hatcel is month to month. You can cancel with 30 days' notice, at the end of your billing period.
- Who owns my data?
- Your venue does. Export it at any time, on every plan. Growth and Enterprise add the API.
- Can you move us from our current system?
- Yes. We import your customer list from your old system, free, on every plan.
- How is Enterprise priced?
- Tell us how many venues you run and what you need, and we price it on a call.
Find the plan for your venue.
Book a 30-minute call and tell us about your venue.