A broken kart stops selling itself.
Service schedules, jobs and fault reports for every machine, lane and room you sell time on. Take one offline and the booking engine stops offering it.
- Due dates worked out from the clock, so nothing reads stale
- Faults reported from the floor in seconds, promoted to a job in a tap
- Parts drawn from the same stock the venue already sells
A broken asset stops selling itself.
Anyone on shift reports a fault in about fifteen seconds: which asset, what they saw, how bad it is. A manager turns it into a work order and, if it cannot run, takes it out of service.
That last step is the one that matters. A work order on its own never touches availability, deliberately, because plenty of jobs get done between sessions. Taking an asset out of service writes downtime the booking engine subtracts, so the website stops selling a kart that is in pieces on the workshop floor.
Most venues learn this the other way round. A guest turns up for a session that cannot run, and somebody offers a refund.
Every asset, and whether it is earning.
One row per physical unit. When its next service falls, how many jobs and faults are open on it, whether it is on the floor right now. Overdue is red, because an overdue safety check is not an admin problem.
Servicing on a schedule, by the day.
Set an interval in days against a whole pool or a single asset, and the work orders raise themselves. Not yet serviced, up to date, due soon, overdue. Four states is about as much nuance as a Saturday morning needs.
Hours-run and distance intervals are not built. They need a meter reading per asset, and a schedule that silently never fires is worse than not offering it.
Questions we get on the first call.
- Can we service on hours run instead of days?
- Not yet. Day-based intervals work today. Hour-based needs a meter reading per asset, and a schedule type that silently never fires is worse than no schedule at all.
- Does opening a work order stop the asset selling?
- No, deliberately. Most jobs happen between sessions or overnight. Taking the asset out of service is the separate action that removes it from availability.
- Where do parts come from?
- The inventory you already run. Consuming a part writes a movement against it, so stock and maintenance never disagree.
- Who can report a fault?
- Anyone on shift, from a phone. Triage into a work order is permissioned, so the floor can report without being able to close jobs.
Stop selling a lane that is off the road.
Thirty minutes. We put your venue, your activities and your real numbers on the screen, and you decide from there.
Book a 30-min demo